Terms of Service

Terms of Service for Packard Health and Life

Overview:

By utilizing the services of Packard Health and Life (PHL), you agree to the following terms and conditions. PHL provides guidance and enrollment services for Medicare Advantage plans.

SMS/Text Messaging Terms 

If you explicitly consent to receive SMS communications from Packard Health and Life, the following terms apply:

1. Program Description: You will receive messages related to your Medicare options, appointment reminders, and customer service follow-ups.

2. Message Frequency: Message frequency varies based on your interactions and requests for support.

3. Pricing: Message and data rates may apply for any messages sent to you from us and to us from you.

4. Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the phone number that texted you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

5. Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at (210) 728-3527.

6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Changes to Terms:

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting here to our website.

Mobile information will never be shared with third parties/affiliates for marketing/promotional purposes.