Privacy Policy for Packard Health and Life

Below we describe how we honor your privacy, keep your sensitive information safe, and never share your mobile contact information.

Information We Collect:
We collect information you voluntarily provide to us, such as your name, phone number, and email address, in order to provide Medicare insurance services and customer support. For prescription coverage, we will collect a list of your current prescription medications to make sure your coverage will affordably cover the medicines you're prescribed. We also gather the information you voluntarily provide regarding your treating doctors so that we can help you evaluate plans that include your most important medical providers.

How We Use Your Information:
We use your information to communicate with you regarding your Medicare Advantage options, schedule appointments, and provide ongoing client service. We handle all protected health information (PHI) in accordance with HIPAA, including prescription and provider information you share with us. We will not use or disclose your PHI except as permitted by applicable law and as necessary to provide insurance services.

Further Information Sharing (SMS Compliance):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except for providers that assist us in delivering our SMS services (e.g., our SMS gateway). We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties for their own marketing or promotional purposes. You may opt out of receiving SMS messages from us at any time by replying STOP to any message.

Security:
We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure.

Contact Us:
If you have questions about this Privacy Policy, please contact us at:
Packard Health & Life
1100 NW Loop 410 Suite 105
San Antonio, Texas 78213
(210) 728-3527

Mobile information will never be shared with third parties/affiliates for marketing/promotional purposes.